Privacy Policy
Last updated: January 2025 | GDPR Compliant
1. Data Controller
BlackStreams.TV is the data controller for personal data collected through our service. Contact: privacy@BlackStreams.TV
2. Data We Collect
- Name and email address (account creation)
- Payment information (processed by Chain2pay — we do not store card data)
- IP address and device information (for fraud prevention)
- Phone number (optional, for WhatsApp notifications)
- Usage data (channels watched, dashboard activity)
3. Legal Basis
We process your data under: (a) contract performance for subscription delivery, (b) legitimate interest for fraud prevention, (c) consent for marketing communications.
4. Your Rights (GDPR)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
Exercise your rights: privacy@BlackStreams.TV
5. Data Retention
We retain account data for 3 years after your last activity, or until deletion is requested. Payment records are kept for 7 years for tax compliance.
6. Third Parties
We share data only with: ActivationPanel (IPTV activation), Chain2pay (payment processing), Resend (transactional email), Brevo (marketing email), and 360dialog (WhatsApp notifications). All comply with GDPR.